Returns & Exchanges
At Odysseus & Penelope, we honor the journey of every garment and offer a seamless 30-day return window for items in their original, unworn condition. We are committed to ensuring your wardrobe finds its perfect fit, whether through a full refund or a curated exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Parcel
Carefully pack your items in their original packaging, ensuring all designer tags and security seals remain intact and attached.
- 3.Ship Your Return
Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Quality Review & Refund
Once our atelier inspects the returned pieces, your refund will be processed to your original payment method within 5-7 business days.