Frequently Asked Questions
Everything you need to know about your journey with Odysseus & Penelope.
Where do you ship your collections?
We offer worldwide shipping. Delivery times vary by region, with standard domestic shipping taking 3-5 business days and international orders arriving within 7-14 business days.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
How do I know which size to choose?
Each product page features a detailed size guide. Our garments are designed with a tailored fit; if you are between sizes, we recommend sizing up for a more relaxed silhouette.
Are your garments ethically produced?
Sustainability is at our core. We partner exclusively with certified manufacturers who ensure fair wages, safe working conditions, and use eco-friendly fabrics wherever possible.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.